SUBSCRIPTION CANCELLATION POLICY
Effective Date: November 20, 2025
This policy explains how to cancel your SaveWithLuna subscription and what happens after cancellation.
1. HOW TO CANCEL
You can cancel your subscription at any time through:
- Your account portal (Manage Subscription)
- Through the app (Manage Subscription)
- Contacting hello@savewithluna.com
2. WHAT HAPPENS AFTER CANCELLATION
When you cancel your Premium subscription:
- Future automatic charges are stopped immediately
- You retain access to Premium features until the end of your current billing period
- After your billing period ends, you return to free lifetime access
- Your free lifetime access (from the activation fee) is never removed
3. THE ACTIVATION FEE
The one-time $9.99 activation fee is NON-REFUNDABLE under any circumstances.
This fee grants you lifetime free access to the SaveWithLuna application, which remains active even after subscription cancellation.
4. NO REFUNDS FOR SUBSCRIPTIONS
We do not offer refunds for:
- Any completed subscription billing period
- Unused portions of a subscription period
- The activation fee
Cancellation stops future charges but does not refund past payments.
5. RE-SUBSCRIBING
If you cancel and later wish to re-subscribe:
- You do NOT need to pay the activation fee again
- Simply upgrade to Premium from within the app
- Your new subscription will be billed at $9.99/month
6. EU CONSUMER RIGHTS
Under EU Directive 2011/83/EU, the 14-day right of withdrawal does not apply to digital content once delivery has begun with the consumer's consent. By purchasing, you waived this right.
7. CONTACT
For cancellation assistance or questions: hello@savewithluna.com
