Refund policy

REFUND POLICY

Please read this policy before completing your purchase. By purchasing SaveWithLuna, you agree to the terms below.

DIGITAL PRODUCT, IMMEDIATE ACCESS

SaveWithLuna is a digital product. Access to the application is granted immediately after successful payment. Because the service is delivered instantly, the following terms apply.

ONE-TIME PURCHASE

SaveWithLuna is sold for a single one-time payment at the price shown on the product page and at checkout (currently $2.97, or the equivalent in your currency). There is no subscription attached to this purchase and nothing is charged again. Your access does not expire.

OPTIONAL UPGRADES

Inside the application you may optionally upgrade to a Pro subscription for $7.99 per month (or the equivalent in your currency). The upgrade is entirely optional. If you subscribe, the subscription renews automatically each month until you cancel. You can cancel at any time through your account or by contacting us. Cancelling stops future charges and you keep access to Pro features until the end of the paid period. Everything included in your one-time purchase stays available regardless of whether you ever subscribe or later cancel.

NO REFUNDS AFTER ACCESS IS GRANTED

Because access is delivered instantly, we do not offer refunds for the one-time purchase, for completed subscription billing periods, for unused portions of a subscription, or for change of mind. Cancellation stops future charges but does not refund past payments.

EU CONSUMERS, RIGHT OF WITHDRAWAL

Under EU Directive 2011/83/EU, consumers normally have a 14-day right to withdraw from online purchases. This right does not apply to digital content once delivery has begun with the consumer's express consent. By completing your purchase you expressly consent to immediate access, acknowledge that delivery begins immediately upon payment, and acknowledge that you lose your right of withdrawal as permitted under Article 16(m) of the Directive.

EXCEPTIONS

We will review refund requests where the service is non-functional due to a technical error on our side, where the service does not match the features described on our website, or where a refund is required by applicable law. Contact hello@savewithluna.com with details and we will respond within 48 business hours.

BILLING QUESTIONS AND DISPUTES

If you have any concern about a charge, please contact us at hello@savewithluna.com before opening a dispute with your bank. We resolve almost every billing question directly and quickly. Chargebacks filed for valid transactions without contacting us first may result in the account being closed.

CONTACT: hello@savewithluna.com